P R I V A T E C L I E N T A G R E E M E N T
The Art of Intentional Living is a highly personalised private client relationship by Zenquility.
Each engagement is individually designed around the client, their life, circumstances, intentions and environment. Its structure may evolve as the relationship develops.
These Booking Terms & Conditions create clarity around that relationship while allowing the experience itself to remain personal, responsive and individually designed.
The Art of Intentional Living is not purchased as a predetermined programme. It is entered into as a private relationship, beginning with an initial period of exploration and developing only where there is a mutual desire to continue.
By confirming a booking and making the required payment, the client acknowledges that they have read, understood and agreed to these Terms & Conditions.
A P P L I C A T I O N & A C C E P T A N C E
The Art of Intentional Living is offered through an application and acceptance process.
Submitting an application does not guarantee acceptance or confirm an engagement with Zenquility.
Applications are considered individually. Zenquility reserves the right to decline an application where we do not believe the experience, timing or relationship is appropriate.
Where more than one person will participate, including couples or families, every participating adult must complete the application process individually and be accepted by Zenquility.
Acceptance of one participant does not automatically constitute acceptance of another.
Payment for a joint engagement may be made by one person on behalf of the participating clients.
Acceptance into The Art of Intentional Living is a mutual decision. The application and consultation process exists not only for Zenquility to understand the client, but for everyone involved to explore whether the relationship, timing, intentions and level of commitment feel aligned.
We choose to work with individuals, couples and families who are genuinely committed to the exploration and to participating openly and consistently in the relationship. In return, Zenquility enters the relationship with the same depth of commitment, reserving meaningful time, attention and capacity for the client.
T H E P R I V A T E C L I E N T
R E L A T I O N S H I P
The Art of Intentional Living is not a standardised programme.
It is a bespoke relationship designed around the individual, couple or family.
Depending upon the engagement, it may explore and incorporate elements of intentional living, movement, mobility, breath, recovery, nutrition, hydration, sleep, personal routines, energy management, communication, relationships, lifestyle design, environment, reflection, human capacity and other aspects of the Zenquility Method.
The precise structure, duration, location, practices and areas of focus will be shaped around the client and may naturally evolve throughout the relationship.
S C O P E O F T H E E N G A G E M E N T
Before a booking is confirmed, Zenquility and the client will agree the principal details of the engagement.
These may include the intended duration or initial period, location, level of support, participating clients, overall investment and any significant bespoke requirements.
Where relevant, the engagement may also involve accommodation, travel, practitioners, hospitality, transport, activities or other third-party services.
Where the relationship continues beyond the initially agreed period, a further investment and arrangements may be agreed.
T H E I N I T I A L R E L A T I O N S H I P
Every Art of Intentional Living relationship begins with an initial period, ordinarily a minimum of two weeks.
This period allows us to move beyond the application and consultation process and begin experiencing the relationship in practice.
Where appropriate, much of this time may take place in person and within the context of the client's everyday life. This allows us to develop a deeper understanding of how the individual, couple or family lives, communicates, makes decisions, relates, works, rests and moves through their day-to-day environment.
Throughout this period, we begin exploring the areas that hold the greatest meaning, possibility and value for the client. We may observe patterns, identify opportunities, explore different practices and begin developing personalised structures, experiences and ways of living around what emerges.
The initial period is also an opportunity for everyone involved to experience how the relationship feels in practice and to understand what a longer relationship could become.
The precise amount of direct facilitation, shared time, personal space and communication during this period will be agreed before it begins.
I N V E S T M E N T & P A Y M E N T
The investment for The Art of Intentional Living is determined individually according to the nature, depth, duration, location and complexity of the engagement.
The client will ordinarily be presented with one overall investment rather than an itemised breakdown of Zenquility's internal allocation of fees.
The initial investment secures the initial period of The Art of Intentional Living and reflects the consultation and assessment process, preparation, reserved capacity, direct facilitation, communication and development of the relationship during that period.
The initial investment does not automatically commit either the client or Zenquility to a longer-term relationship.
Towards the conclusion of the initial period, we will have a conversation together to explore whether there is a mutual desire to continue, the nature of that continuation, who within Zenquility the client wishes to work with and the appropriate level of involvement moving forward.
Where continuation is mutually agreed, a further investment will be presented based upon the agreed structure and duration of the next period.
Unless otherwise agreed in writing, payment is due in full to confirm engagement.
For substantial or longer-term engagements, Zenquility may agree an alternative payment schedule at its discretion.
No dates or period of availability are secured until the required payment has been received.
W H E N T H E W O R K B E G I N S
The Art of Intentional Living begins before direct facilitation.
Once an engagement has been confirmed, Zenquility may immediately begin understanding and considering the client's circumstances, reviewing information provided through the application process, researching, designing, preparing, communicating, planning, coordinating and creating the conditions for the relationship.
The overall investment therefore reflects both work undertaken before direct facilitation and the facilitation itself.
For cancellation and refund purposes, Zenquility may reasonably attribute portions of the overall investment to:
Design & Preparation
The work undertaken before and around direct facilitation, including consideration of the client's circumstances, bespoke experience design, research, preparation, planning, communication, scheduling and coordination.
Facilitation
The direct delivery of the agreed private client relationship and the exclusive reservation of Zenquility's time and capacity for the client.
Third-Party & Experience Costs
Where applicable, costs associated with accommodation, travel, practitioners, hospitality, transport, activities, venues or other services procured for the engagement.
These components do not need to be separately itemised in the original client quotation.
S T R U C T U R E O F O U R
T I M E T O G E T H E R
The rhythm of our time together will be thoughtfully agreed during the consultation process before your experience begins. This includes the hours of facilitation, shared time, periods of personal space and the general structure of each day, shaped around your individual, couple or family dynamic.
When we are staying in the same property or travelling together, there will be clearly defined periods when we are not facilitating and are in our own personal space. This is an essential part of the experience, allowing us the time for our own practices, preparation and restoration so that we can enter each period of facilitation fully present and in the state from which we choose to work.
The exact structure may differ for every relationship and will be mutually agreed in advance, so that everyone enters the experience with clarity around the rhythm, boundaries and expectations of our time together.
C O M M U N I C A T I O N &
A V A I L A B I L I T Y
The Art of Intentional Living extends beyond the periods we spend together in person.
Depending upon the engagement, clients may also have access to Zenquility through agreed communication channels, including telephone and WhatsApp, allowing observations, questions, reflections and support to continue between periods of direct facilitation.
This access does not constitute 24-hour availability.
Appropriate contact windows, response expectations and periods of personal space will be agreed as part of the structure of each relationship.
Our intention is to create meaningful access and continuity while maintaining the personal practices, preparation and restoration that allow us to remain fully present within the relationship.
P R I V A T E C L I E N T C A P A C I T Y
The Art of Intentional Living is intentionally limited to one private client relationship at a time.
When we commit to a client, we reserve a meaningful part of our time, attention and capacity for that relationship and do not accept another Art of Intentional Living private client during the agreed period.
This allows the relationship to extend beyond individual appointments or periods of facilitation. It increases the space for us to understand the client deeply, prepare thoughtfully, remain connected to what is unfolding in their life and respond with a level of continuity that would not be possible within a conventional appointment-based model.
The client's investment therefore reflects not simply the hours spent together, but the depth, continuity, preparation, personalisation, availability and capacity reserved for the relationship.
By entering an agreed period together, both Zenquility and the client are making a meaningful commitment to that time.
C A N C E L L A T I O N B E F O R E
F A C I L I T A T I O N B E G I N S
If a client wishes to cancel after confirming their engagement but before direct facilitation has begun, they must notify Zenquility in writing as soon as reasonably possible.
Zenquility will assess the engagement at the point of cancellation.
At the point of cancellation, Zenquility may retain the amount reasonably attributable to:
design and preparation already undertaken;
services already provided;
time and resources already committed;
administration and coordination already undertaken; and
third-party costs that have been incurred or cannot reasonably be recovered.
The portion of the investment reasonably attributable to direct facilitation that has not yet commenced will ordinarily be refundable, less any other sums properly due under these terms.
Where third-party costs can be recovered or credited, Zenquility will reasonably assist the client in obtaining the benefit available.
Any refund will be approached openly and assessed according to the work already completed, costs already committed and anything that can reasonably be recovered.
C A N C E L L A T I O N A F T E R
F A C I L I T A T I O N H A S B E G U N
Once direct facilitation has commenced, the Zenquility fee for the agreed facilitation period is non-refundable where the client chooses to withdraw, discontinue the experience or leave the engagement early.
This reflects the exclusive nature of The Art of Intentional Living and the fact that Zenquility's time and capacity have been reserved for that client for the agreed period and may no longer reasonably be offered to another client.
Unused time resulting from a client's decision to end their participation early does not create an entitlement to a refund.
Where Zenquility itself is unable to provide a material part of the agreed service, the provisions concerning cancellation by Zenquility will apply.
R E S C H E D U L I N G
We understand that circumstances can change.
Where a client needs to change the timing of an engagement, Zenquility will work with them as reasonably as possible to explore an appropriate solution.
Rescheduling is not guaranteed and will depend upon the circumstances, Zenquility's availability, the time already reserved, preparation already undertaken and the ability to amend third-party arrangements.
Where rescheduling creates additional costs, including supplier charges, accommodation changes or travel expenses, these will ordinarily be the responsibility of the client.
Where third-party arrangements cannot be transferred or recovered, those costs may remain payable.
T H I R D - P A R T Y C O S T S &
S E R V I C E S
The Art of Intentional Living may involve carefully selected independent services.
These may include accommodation, travel, transport, chefs, practitioners, therapists, trainers, venues, hospitality providers, activities or other bespoke elements.
Depending upon the agreed engagement, these costs may be included within the overall investment or arranged separately.
Once a third-party reservation or financial commitment has been made, the relevant provider's cancellation and refund terms may apply.
Zenquility cannot guarantee recovery of costs that an independent provider is entitled to retain.
Where a third-party refund, credit or transfer is available, Zenquility will reasonably assist the client in obtaining it.
T R A V E L & A C C O M O D A T I O N
Where travel or accommodation forms part of an engagement, responsibility for the arrangements will be agreed with the client.
Unless expressly included, clients remain responsible for their own flights, passports, visas, travel insurance and personal travel requirements.
Appropriate travel insurance is recommended, including cover for cancellation, medical treatment, personal belongings and relevant activities.
H E A L T H, W E L L B E I N G &
P A R T I C I P A T I O N
The Art of Intentional Living may include physical, restorative, experiential and wellbeing-related practices.
Each participating client is responsible for providing accurate and relevant information concerning health conditions, injuries, medications, allergies, pregnancy, accessibility requirements or any other circumstance that could reasonably affect participation.
Clients must inform Zenquility if relevant circumstances change before or during an engagement.
Participation in any individual practice or activity remains voluntary.
Clients are expected to communicate discomfort or concerns and may choose not to participate in an activity.
Zenquility may modify, pause or discontinue an activity where we reasonably believe that continuing would be inappropriate or unsafe.
Where appropriate, clients should seek advice from a suitably qualified healthcare professional before participating.
P R O F E S S I O N A L & M E D I C A L
B O U N D A R I E S
Zenquility provides experiences and practices centred around intentional living, lifestyle, personal development, wellbeing and human capacity.
Unless expressly delivered by an appropriately qualified professional acting within their professional scope, Zenquility services do not constitute medical treatment, psychotherapy, psychiatric care, physiotherapy, nutritional therapy, financial advice or another regulated professional service.
Nothing communicated during the relationship should be interpreted as diagnosis or treatment, or as a substitute for appropriate professional advice.
Where an independent qualified practitioner provides a professional service as part of an engagement, that practitioner remains responsible for the service delivered within their professional capacity.
M U T U A L C O M M I T M E N T
The Art of Intentional Living is founded upon mutual commitment.
Zenquility commits to approaching the relationship with presence, care, honesty, discretion and thoughtful attention, and to reserving the time and capacity agreed for the client.
In return, we ask clients to enter the relationship with openness, honesty, curiosity and a genuine willingness to participate in the exploration of thier own life.
The work is collaborative. We may offer observations, perspectives, experiences, practices and possibilities, but meaningful change ultimately depends on the client's willingness to explore, communicate, make choices and participate in the process.
We ask for commitment, accountability and responsibility.
P E R S O N A L R E S P O N S I B I L I T Y
The Art of Intentional Living is collaborative.
Zenquility creates experiences, environments, perspectives and practices designed to support greater awareness, intentionality, capacity and connection with one's own internal intelligence.
The client remains responsible for their own choices, decisions, actions and life circumstances.
No specific personal, professional, financial, relational, physical or wellbeing outcome is promised or guaranteed.
A L C O H O L, S U B S T A N C E S &
P E R S O N A L C H O I C E S
Where alcohol or other substances are present within a client's wider lifestyle or environment, clients remain responsible for their own choices, behaviour and consumption.
Zenquility reserves the right to modify, pause or discontinue an activity or element of the engagement where a client's condition or behaviour makes participation inappropriate or unsafe.
C O N D U C T & M U T U A L R E S P E C T
The Art of Intentional Living is founded upon trust, openness, honesty, discretion, commitment and mutual respect. These principles apply equally to Zenquility and the client and form part of the foundation upon which the relationship is entered.
Clients are expected to treat Zenquility, its facilitators, practitioners, suppliers and others encountered during the engagement respectfully.
Zenquility reserves the right to pause or terminate an engagement where there is threatening, abusive, discriminatory, dangerous, persistently disrespectful or otherwise unacceptable behaviour.
Where an engagement is terminated because of serious client misconduct, any refund will be determined according to work already performed, the capacity already reserved and the costs already incurred.
C O N F I D E N T I A L I T Y &
D I S C R E T I O N
Privacy is fundamental to The Art of Intentional Living.
Zenquility will treat personal information and experiences shared within the relationship with care and discretion, while allowing information reasonably necessary for safety or the delivery of agreed services to be shared where appropriate.
Zenquility will not intentionally publish a client's identity, photographs, personal story or private experience for promotional purposes without appropriate permission.
Clients are similarly expected to respect confidential or private information concerning Zenquility, its practitioners, other clients and third parties encountered through the relationship.
P H O T O G R A P H Y, F I L M &
T E S T I M O N I A L S
Participation in photography, filming, testimonials or promotional content is not a condition of The Art of Intentional Living.
Where Zenquility wishes to capture or use identifiable photographs, video, testimonials or personal stories for publication or marketing, permission will be sought separately.
A client's decision not to provide such permission will not affect the quality or delivery of their experience.
I N T E L L E C T U A L P R O P E R T Y
The Zenquility name, philosophy, Zenquility Method, experience structures, written materials, frameworks, original practices, designs and other proprietary materials remain the intellectual property of Zenquility or their respective owners where applicable.
Clients are encouraged to integrate what they discover and learn into their own lives.
Unless separately agreed in writing, Zenquility materials and proprietary methodologies may not be reproduced, commercially taught, licensed, published, sold, distributed or represented as another person's methodology or intellectual property.
C A N C E L L A T I O N O R C H A N G E S
B Y Z E N Q U I L I T Y
Occasionally Zenquility may need to alter, postpone or cancel part of an engagement because of illness, emergency, safety concerns, circumstances affecting a destination or supplier, or other circumstances outside our reasonable control.
Where reasonably possible, Zenquility will seek to offer an appropriate alternative, replacement arrangement or rescheduled period.
If Zenquility is unable to provide a material part of the Zenquility services and no reasonable alternative is agreed, the client will receive an appropriate refund for services that have not been provided.
Independant travel and other arrangements booked directly by the client remain the client's responsibility.
E V E N T S O U T S I D E O U R
R E A S O N A B L E C O N T R O L
Neither Zenquility nor the client will be considered in breach of these terms where performance is prevented or materially affected by circumstances outside reasonable control.
These circumstances may include severe weather, natural disasters, government restrictions, significant transport disruption, civil emergencies, significant illness, venue closure or other exceptional events.
Where this occurs, Zenquility and the client will seek a reasonable solution, which may include modification, postponement, rescheduling or cancellation.
R E S P O N S I B I L I T Y
Zenquility commits to approaching every engagement with care, attention, preparation, honesty and consideration for the wellbeing of everyone involved.
The client remains responsible for thier own choices, decisions, actions and participation throughout the experience.
Both Squeaky and the client are expected to communicate openly, act responsibly and raise anything that may affect the safety, wellbeing or integrity of the relationship.
Where something does not feel appropriate or safe, either Zenquility or the client may pause the activity or experience and explore another approach together.
Trust and responsibility work in both directions.
C O N T I N U I N G T H E R E L A T I O N S H I P
Towards the conclusion of the initial period, Zenquility and the client will explore together whether there is a mutual desire to continue the relationship and, if so, what form that continuation should take.
The client may choose to continue working with Sean, Pixxie, or both together, depending upon what has emerged through the initial relationship and what feels most valuable moving forward.
Where continuation is mutually agreed, the next period will ordinarily be subject to a minimum commitment of three months, unless an alternative arrangement is expressly agreed.
The structure, level of involvement, location, availability and investment for that period will be agreed before it begins.
P R I O R I T Y C O N T I N U A T I O N
Existing Art of Intentional Living clients are given priority over Zenquility's private-client capacity.
Before an agreed period concludes, the client will have the opportunity to explore continuing the relationship before that capacity is made available to another prospective client.
There is no predetermined maximum duration for The Art of Intentional Living.
Where the relationship continues to feel valuable, aligned and mutually desired, further periods may be agreed and the relationship may evolve over months or years.
If either Zenquility or the client feels that the relationship should conclude, any outstanding services, fees, notice arrangements and third-party commitments will be handled according to the agreement applicable to that period.
Where appropriate, Zenquility will seek to bring the relationship to a considered and respectful conclusion.
P R I V A C Y & P E R S O N A L
I N F O R M A T I O N
Personal information is handled in accordance with the Zenquility Privacy Policy.
Because The Art of Intentional Living is individually designed, clients may choose to share personal or sensitive information during the application, preparation and facilitation process.
Each participant should only share information they are comfortable providing and which is reasonably relevant to the relationship.
C H A N G E S T O T H E S E T E R M S
Zenquility may update these Terms & Conditions as the business and The Art of Intentional Living evolve.
The terms applicable to an existing confirmed engagement will ordinarily be those accepted when that engagement was booked unless a subsequent change is agreed with the client.
C O N T A C T
Questions concerning these Booking Terms & Conditions can be directed to:
Z E N Q U I L I T Y
Email: Zenquility@hotmail.com
The Art of Intentional Living is a relationship built upon trust, intention and mutual commitment. These terms exist to create clarity around that relationship so that the experience itself can remain spacious, personal and responsive to the life of the individual.
Big Love,
Z E N Q U I L I T Y